Frequently Asked Questions
Everything you need to know about Demon United gear and services.
What is the warranty policy on Demon United protective gear?
We offer a one-year warranty against manufacturing defects on all our protective equipment. This covers stitching, materials, and hardware under normal use conditions.
How do I choose the right size for body armor and pads?
Each product page features a detailed sizing chart. We recommend measuring your circumference (chest, waist, or limbs) while wearing your base layers to ensure a snug but comfortable fit.
What is your return policy for international orders?
We accept returns within 30 days of delivery. Items must be in new, unused condition with original packaging. Please note that customers are responsible for international return shipping costs.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear before a specific trip or event.
Are Demon United products compatible with other sports brands?
Yes, our low-profile padding and body armor are designed to be versatile and can be worn under or over most standard ski, snowboard, and mountain bike apparel.
How should I clean and maintain my protective gear?
We recommend hand washing your gear in cold water with mild detergent and air drying. Avoid machine dryers and bleach, as high heat can damage the integrity of the protective foam and plastic.