Returns & Exchanges

At Demon United, we stand behind our gear and want to ensure you are fully satisfied with your purchase for your next mountain adventure. If your equipment isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Pack Your Gear

Place the items in their original packaging with all tags attached to ensure the gear remains protected during transit.

3

Label and Ship

Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing